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Disney Insights
Celebrating All Things Disney with News, Analysis, Discoveries & Best-In-Business Applications
Your Host, J. Jeff Kober
Performance Journeys
World Class Benchmarking
Let’s Talk!
J. Jeff Kober: My First Three Decades of Disney
J. Jeff Kober: Joy in Being a Disney Cast Member
Bringing Disney Business Magic to Others
Bringing Disney Business Magic Alive–After Disney
Disney at Play
Disney at Work
Resources
Website: Performance Journeys
Books
Book: Disney, Leadership and You
Book: Disney’s Hollywood Studios-From Show Biz to Your Biz
Book: The Wonderful World of Customer Service at Disney
Online Book: Lessons From Epcot: In Leadership, Business & Life
Performance Journeys
World Class Benchmarking
Low Crowds at Disney? What Does the Data Say?
AI Possibilities at Disney Parks as Seen Through Rose-Colored Metas
Attendance Trends, Price Hikes, and More–What in Disney is Happening Now?!
The Magic of Disney Animation Part I: Bringing Animation to Florida
Walt Disney World at 54! How Imagineers Remember its Heritage
A Magical, All Encompassing, Less Painful, and More Affordable Way to Tour Disneyland Resort
Disney Insights: How to Grow Your Company by Growing Your Employees
Celebrating the Charm of New Orleans in Disneyland–Both Street and Quarter
New! Beak & Barrel Review
Lots of Walt Disney World Announcements! But What’s Coming at D23?
Just a Spoonful of Sugar–Disney Insights on How Leaders Make Work Fun
Celebrate Happy Moments in Disneyland’s 70th
Walt Disney’s Magical Life & More
NEW! A Review of Disney Starlight: Dream the Night Away
Car Care–Guest Care: A Story of Flattening The Organization
Car Care–Cast Care: A Story of Morale
Great Service After Ghirardelli Closes
New Book on Customer Service at Disney–In Japanese
How Well is Disney's MyMagic+ Doing?
How Successful Is Disney?
Service Consistency on the Disney Cruise Line
Announcing the 2nd Edition of "The Wonderful World of Customer Service at Disney"
Navigating FastPass+
How To Describe Walt Disney World
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