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Disney Insights
Celebrating All Things Disney with News, Analysis, Discoveries & Best-In-Business Applications
Your Host, J. Jeff Kober
Performance Journeys
World Class Benchmarking
Let’s Talk!
J. Jeff Kober: My First Three Decades of Disney
J. Jeff Kober: Joy in Being a Disney Cast Member
Bringing Disney Business Magic to Others
Bringing Disney Business Magic Alive–After Disney
Disney at Play
Disney at Work
Resources
New! Disneyland Insights: Inspiration, Ideas & Magic for You and Your Organization
Disneyland Insights: Inspiration, Ideas & Magic For You and Your Organization
Books
Book: Disney, Leadership and You
Book: The Wonderful World of Customer Service at Disney
A Century of Powerful Disney Insights
Performance Journeys
World Class Benchmarking
Disney Insights of Grizzly Peak at Disney California Adventure
Muppets R&R Coaster Review, Monsters Inc Buildout, & Magic of Animation Opening Date
Big Mid Summer Update at Disney Across the World
Soarin’ Across America
Liberty Street, Great Moments with Mr. Lincoln, and The Hall of Presidents
Creating a Magical Place to Stay with a Little Bit of Faith, Trust & Pixie Dust!
Disney Insights of Buena Vista Street at Disney California Adventure
Carousel of Progress Preparing for A Great Big Beautiful Tomorrow
Mandalorian & Grogu, Movie & Ride, What Works & Doesn’t
Port Disney and DisneySea
Big Thunder Mountain Railroad Returns!
May the 4th Be With You & A Disney Cruise Line Review
5 Frustrations at Walt Disney World–And 5 Things They’re Doing or Could Be Doing Right
WestCOT: A Proposed But Never Built Disneyland Resort Park
Disney Guest Service Idea: Stay Open After You Close
Open Earlier Than What Is Stated
Exceed Expectations–By Just a Little
Magic From MyMagic+ Now Finally Arriving
Provide Guest Service—Not Customer Service
Bring Star Wars to DisneyQuest
The Wonderful World of Customer Service at Disney
Review: Walt Disney World Hidden History by Kevin Yee
Disney Studio Backlot Tour Closing Permanently
More MyMagic+ Coming
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