Disneyland's Mark Twain: Learning From One's Mistakes
Many do not know the story of opening day on the Mark Twain at Disneyland. It’s a great example of learning from one’s mistakes. Take a look at this video sharing the story of Terry O’Brien as a Disneyland Cast Member working the Mark Twain ship on opening day.
The video offers some important lessons, regardless of the business you are in. If you want to know more about best-in-business practices like this, definitely check out Excellence and You, our new set of online tools for improving your organization. It includes the Mark Twain example, plus other Disney and non-Disney examples.
To learn and see more, visit our Performance Journeys site. It will overview Excellence and You, as well as link you to a sampler of this new tool. Visit us today!
