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Disney Insights On The Emotionally Intelligent Customer Experience
  • Autism
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Disney Insights On The Emotionally Intelligent Customer Experience

  • J. Jeff Kober
  • January 15, 2025
What Saved & Killed Pleasure Island
  • Walt Disney World

What Saved & Killed Pleasure Island

  • J. Jeff Kober
  • April 12, 2022
Disney Dog and Pony Show
  • Leading Disney

Disney Dog and Pony Show

  • J. Jeff Kober
  • May 5, 2017
  • Excellence
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Announcing the 2nd Edition of "The Wonderful World of Customer Service at Disney"

  • J. Jeff Kober
  • January 17, 2014
  • Leading Disney

The Grace of Iger on Eisner

  • J. Jeff Kober
  • August 13, 2012
  • Leading Disney
  • Walt Disney World

Safety Begins With Me

  • J. Jeff Kober
  • July 20, 2012
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  • Excellence
  • The Walt Disney Company

The Courage and Discipline to Dream and Do

  • J. Jeff Kober
  • July 11, 2012
  • Uncategorized

3 Lessons Disney Learned From Marriott

  • J. Jeff Kober
  • December 15, 2011
  • Uncategorized

Harvard Business Review of Bob Iger

  • J. Jeff Kober
  • October 24, 2010

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