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Disney Insights
Celebrating All Things Disney with News, Analysis, Discoveries & Best-In-Business Applications
Your Host, J. Jeff Kober
Performance Journeys
World Class Benchmarking
Let’s Talk!
J. Jeff Kober: My First Three Decades of Disney
J. Jeff Kober: Joy in Being a Disney Cast Member
Bringing Disney Business Magic to Others
Bringing Disney Business Magic Alive–After Disney
Disney at Play
Disney at Work
Resources
New! Disneyland Insights: Inspiration, Ideas & Magic for You and Your Organization
Disneyland Insights: Inspiration, Ideas & Magic For You and Your Organization
Books
Book: Disney, Leadership and You
Book: The Wonderful World of Customer Service at Disney
A Century of Powerful Disney Insights
Performance Journeys
World Class Benchmarking
Port Disney and DisneySea
Big Thunder Mountain Railroad Returns!
May the 4th Be With You & A Disney Cruise Line Review
5 Frustrations at Walt Disney World–And 5 Things They’re Doing or Could Be Doing Right
WestCOT: A Proposed But Never Built Disneyland Resort Park
A New Buzz Lightyear Attraction to the Rescue!
The Disney Destiny: A Family of Disney Cruise Line Insights
How Disney Lays Out Theme Parks: IPs, Lands, Worlds & Relations
A Century of Powerful Disney Insights
Announcing Disneyland Insights: Inspiration, Ideas & Magic for You and Your Organization
Magic Kingdom & Studio Park Construction Updates, Plus Epcot’s Flower & Garden Festival
Disneyland 70th: Celebrating Fantasyland–The Happiest Kingdom of Them All
Villains Land, Smuggler’s Run, Josh D’Amaro & Experiential Intelligence
Disney’s Grand Floridian Resort & Spa: An Operational Review
What is Disneyland Hong Kong's Problem?
Rolling Out the Carpet on The Disney Magic
Service With a Flair
Directing Good Guest Behavior
Happy 15th Disney California Adventure!
Trash Cans as Art
Cleanliness Begets Cleanliness
Don't Break the Magic
Disney "Springs" to Life
Model Guest Service Excellence
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