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Disney Insights
Celebrating All Things Disney with News, Analysis, Discoveries & Best-In-Business Applications
Your Host, J. Jeff Kober
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J. Jeff Kober: My First Three Decades of Disney
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Online Book: Lessons From Epcot: In Leadership, Business & Life
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Earning Customer Trust
J. Jeff Kober
June 24, 2015
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Make It a Small World
J. Jeff Kober
May 15, 2015
1
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Be The Hero
J. Jeff Kober
May 8, 2015
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Know Their Name
J. Jeff Kober
March 4, 2015
1
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Stop Instructional Graffiti
J. Jeff Kober
February 28, 2015
1
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Bust Up Bottlenecks
J. Jeff Kober
February 21, 2015
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Plus Up Your Offerings
J. Jeff Kober
February 13, 2015
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Be Prepared For Angry Guests
J. Jeff Kober
February 9, 2015
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Listen to Your Guests
J. Jeff Kober
February 6, 2015
1
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Disney Guest Service Idea: Stay Open After You Close
J. Jeff Kober
January 31, 2015
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