Resources
Think you might like to bring the best-in-practice ideas of Disney to your organization. J. Jeff Kober does keynotes, workshops, and seminars. He also offers thought leadership to an array of books and other tools. Click on any of the following resources to learn more:
The Wonderful World of Customer Service at Disney
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Lead With Your Customer: Transform Culture and Brand into World-Class Excellence
Looking for a hard cover Disneyland Paris souvenir book from 1997 (5th anniversary). A book showing the different attractions and what was available at the Park in 1997.